TAPI and DevLink
DevLink remains available in Release 10.1 to give developers time to transition their existing solutions. Avaya cannot guarantee that future releases of IP Office will continue to support DevLink.
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Developers are advised to upgrade their integration to DevLink3 as soon as possible.
TAPI and DevLink Drivers
The TAPI and DevLink installers to be used with IP Office 10.1.0.0 are available for download below.
Note that the DevLink driver is 32-bit only, and there are no plans to add support for 64-bit.
Members who are registered for PLDS can also download the IP Office User CD 4.2.88 which includes the drivers from Avaya Support.
Software Development Kits
The Configuration Service remains supported in IP Office Release 10.1, however it does not support new functionalities introduced in Release 10.1 such as Media Manager or Integrated Contact Center Reporter.
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Avaya cannot guarantee that future releases of IP Office will continue to support the Configuration Service, and therefore recommends that developers begin migrating their applications to the new RESTful-based Management API delivered in 10.1 as soon as possible.
The new interface exposes additional capabilities and will be the supported interface for such applications over the coming releases.
The SMDR interface is described in Chapter 24 of the document below:
Software Development Kit
Emergency Services Call Alarm
The white paper below offers guidelines on best practices in supporting Emergency Services requirements and how specific IP Office features can be used to satisfy those requirements.: